The White Glove Maid Service

Need a Maid Service in San Antonio?

The White Glove Maid Service is the Best Maid Service in San Antonio

 

Are you looking for a reliable and professional maid service company in San Antonio? With dozens of options to choose from, it can feel overwhelming.

Here are 10 reasons why we believe The White Glove Maid Service will be the best fit for your home:

1: Why should I choose The White Glove Maid Service over other companies?

The White Glove Maid Service is the oldest locally owned maid service in San Antonio. Our maids goes through a ten step hiring and training process before they ever come to your home. Our maids have all been throughly screened before they ever enter your home. This includes references checks, criminal background checks and extensive training. Our maids are professionals dedicated to cleaning. In fact, many of our maids have been with us for 10-20 years.

2: How long have you been in business house cleaning?

The White Glove Maid Service was founded in 1982 by Mike and Heidi Baird, it has been locally owned ever since. In 1982, fresh out of college, Mike and Heidi started cleaning homes to support themselves. As business grew they added employees and started managing the business. In 1990 the founded the American Maid Service Association and provided professional training materials to maid services across the country. Today The White Glove is the oldest family owned maid service in San Antonio.

3: What services are offered?

Please check our Services page for full details, but here is a brief outline.
Spring Cleaning – For a deep, heavy cleaning of your home.
Maintenance cleaning – For maintaining your home on a regular basis.
Move out cleaning and move in cleaning – to help make life’s transitions easier.
Specialty services – hourly cleaning tailored to your specific needs.
Host dry carpet cleaning – for the deepest, longest lasting green carpet cleaning with no dry time. Tile and grout cleaning – to keep your tile floors looking new.

4: What are you prices?

All of our prices are very affordable. Instead of a cookie cutter approach we tailor each job to your specific needs. Feel free to call us at 210-342-3878 for a free, no obligation, over the phone quote.

5: Can I trust your employees?

We never hire any maid that we would not feel comfortable allowing in to clean our own home. All of our employees are bonded and insured for your protection. Background checks are done on every employee before they begin working for us. We also require up to three references per employee. Finally, all maids go through our 10 steps hiring and training process.

6: Do your maids receive professional training?

Only one in twenty applicants become White Glove Maid maids. All of our maids go through a vigorous 10 step hiring and training process before ever entering a customers home alone. Their progress is monitored carefully and they must pass inspection by one of our supervisors before they become official employees of our company.

7: Is everyone who works for your company employed by you?

Yes. We never use contract labor and we pay all social security and employment taxes.

8: Why don’t I just hire a private individual to save money?

A quick internet search will reveal the danger of choosing this option. When you hire a private individual you are taking a giant gamble. The top three reasons not to hire an individual are:
1. Criminals won’t be hired by professional maid services but they can be hired unwittingly by you. Most home owners don’t have the skill or time to do criminal background checks.
2. If a private maid is hurt while cleaning your home YOU are responsible for all her hospital bills. She is your employee.
3. You are responsible for paying your private maids social security taxes. This liability never goes away. At any point in the future you could be called upon to pay all the employment taxes you failed to collect and report-with penalties and interest.

9: What if the maids don’t do a good job in my house?

Our goal is 100% customer satisfaction. We are not happy until you are happy! You will be asked to inspect and approve the cleaning before the maid leaves. If you are not at home when the cleaning is done call us within 24 hours and we will correct any areas that were part of your scheduled cleaning.

10: What if I have to cancel my appointment?

We work hard to provide our employees with a full work schedule every week. Last minute cancellations cause them to miss work and end up with a short paycheck. For this reason we require a 24 hour notice for all cancellations. Failure to call us 24 hours ahead of time will result in a cancellation fee of $50.

If you’re not convinced yet, please check out our 4.3 star rating on google with over 100 reviews from real customers. Call us at 210-342-3878 to schedule your cleaning today.

Photo Credit

What’s Included in our Routine House Cleaning?

The White Glove Cleaning Maid Service San Antonio
The White Glove Cleaning Maid Service San Antonio

Looking for house cleaning on a regular basis? Our Maintenance Cleaning may be the perfect option for you. Below you will find a list of services included in our Maintenance Cleaning:

Included throughout all main areas of the house (living rooms, dining rooms, bedrooms, kitchen, bathrooms, laundry room, office, and hallways):

  • Vacuuming exposed carpets inside house
  • Sweeping exposed wood and/or tile floors
  • Mopping exposed wood and/or tile floors
  • Dusting exposed baseboards
  • Dusting exposed windowsills
  • Dusting ceiling fans (within reach of the extension duster)
  • Dusting light fixtures (within reach of extension duster and/or step stool)
  • Dry Dusting blinds

Kitchen includes:

  • Cleaning all exposed countertops
  • Cleaning out kitchen sink
  • Cleaning outside of oven
  • Cleaning stove top
  • Cleaning front of one refrigerator
  • Cleaning inside and outside of microwave

Bathrooms include:

  • Wiping out showers and tubs
  • Disinfecting toilets
  • Cleaning sink and countertops
  • Shining mirrors

Areas that are not included:

  • Window panes
  • Window tracks
  • Walls 
  • Garage
  • Front and back patios

Satisfaction Guaranteed Policy:

Customer satisfaction is our highest priority. To ensure this, you will be given the opportunity to do a final inspection of your entire house/apartment prior to the cleaner(s) leaving your home. During your inspection, if you see anything that was missed, your cleaner(s) will be happy to correct the issue on the spot. If you are not able to do an onsite inspection, you must call our office within 24 hours with any concerns and we will send a cleaner back to correct the mistakes. We cannot issue cash refunds.

For more questions regarding our Make Ready Cleaning, please give us a call at 210-342-3878.

Customize Your House Cleaning with Special Projects

Bedroom closet

Do you have a list of special projects that you’re determined to get done…some day? Does your pantry need organizing? Does your refrigerator need to be cleaned out? Is your closet in need of a deep cleaning up?

Here at the White Glove Maid Service, we specialize in helping you get those little jobs done.

Whether it’s cleaning out your closet, folding laundry, or organizing your pantry, our maids know how to assist you in getting the job done right. You give us a list of what you want to get accomplished, and we’ll work on knocking off your list during a 4 hour time block.

The Special Projects package is a great service option for anyone in need of specialized organizing and cleaning.

For more info, ask about our special project pricing when you call us 210-342-3878. As one of the oldest San Antonio Maid Services we strive to meet your specific needs. Call now and we can discuss all the options with you.

Photo Credit: Here

Over 43 Years of House Cleaning in San Antonio

We have been locally owned in San Antonio since 1984. We offer a wide variety of services to meet all of your cleaning needs. We specialize in deep cleanings, basic cleanings, move-in/outs, carpet cleaning, and tile and grout. All of the maids that work for us are employees of our company. We are bonded and certified and do not out source by contract. We love what we do and we strive to do it well. We hope to serve you in the future!

Items in Your House You Don’t Clean (but should)

We all have those items in our house that need cleaning, but rarely receive it. And ironically, sometimes the items that receive the least amount of cleaning are the most obvious in our homes.

  1. Front of your stove and dishwasher.  

 

 

4 Savvy Insights for Hiring the Best Maid Service

Woman Vacuuming San Antonio Maid Service

To avoid future headaches, the company you hire should meet the 4 following criteria.

1. All maids must be employees of the firm, NOT contract labor.

If you hire a maid from a service that uses contract labor you become the employer just as if you hired that person from a newspaper ad.

You will be stuck paying all the taxes and accepting all the liability. Services that hire their maids as contract labor may be cheaper but you end up legally and financiallyvulnerable.

2. Make sure the maids are bonded.

Bonding is the insurance that covers theft by a maid. Be aware that your word is not good enough to file a claim. If you expect the bonding company to pay a claim you must press charges against the thief and get a conviction.

Without a conviction your only recourse will be to ask the maid service to pay for the loss or file a claim against your homeowner’s policy. Choose your maid service carefully! If the service has followed good hiring guidelines you can feel secure that the maid they send out is honest and trustworthy.

3. The next crucial item to require is insurance.

Insurance will cover any damage to you or your property. The company should be willing to pay the deductible and for small items not covered by the policy. For example, most insurance policies will not pay for a figurine the maid breaks while she is dusting it. A quality maid service will be willing to step in and pay for the item. They should not expect the maid to pay for it or ask you to collect from your own insurance.

4. Make sure the company carries worker’s compensation.

This is the insurance that covers the maid if she is hurt while cleaning your house. It will also protect you from having a claim filed against you. Remember, a company that uses contract labor will not carry this policy. The bonding, worker’s comp. and insurance do add to the cleaning cost, but the added protection you get is well worth it. Don’t assume that the company you call has these policies, always ask before you commit.

Once you have verified these items and followed the “Maid Service Checklist ” you are ready to go! 

It should be a relief to know there are actually people out there who are glad you have a dirty house and want to clean it for you. That’s exactly what we specialize in at The White Glove Maid Service.

Remember, you aren’t paying to have your house cleaned when you hire a maid. You are buying free time to use on the things that are more important in your life!